Privacy Policy for Know

Last Updated: 9/27/2025

Thank you for visiting Know Finance ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at know.finance (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address for account management, authentication, and important service communications.
Payment Information: We collect payment details to process your subscriptions securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors (Stripe).

1.2 Non-Personal Data and Analytics

We use DataFast analytics to collect non-personal information including:
- IP addresses (anonymized)
- Browser type and version
- Device information
- Pages visited and time spent
- Referrer sources
- General geographic location (country/region level)

This data is collected through cookies and similar tracking technologies. We use this information to:
- Analyze website usage patterns
- Improve our service and user experience
- Understand how visitors interact with our website
- Generate anonymous statistics about website performance

Cookie Consent: We obtain your explicit consent before placing analytics cookies on your device through our cookie consent banner. You can withdraw consent at any time through your browser settings or by clearing cookies.

2. Purpose of Data Collection

We collect and use your personal data for:
- Account management and authentication
- Processing subscriptions and payments
- Providing customer support
- Sending service-related communications
- Analyzing website usage to improve our services

3. Data Sharing and Third-Party Services

We use the following third-party services:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- DataFast: Website analytics (subject to DataFast's privacy policy)
- Supabase: Database and authentication services

We do not sell, trade, or rent your personal information to others. We only share data with trusted service providers necessary for operating our service.

4. Your Rights and Data Control

You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Withdraw cookie consent
- Export your data

To exercise these rights, contact us at the email address below.

5. Data Retention

We retain personal data for as long as necessary to provide our services. Analytics data is retained for up to 24 months for statistical analysis.

6. Children's Privacy

Know Finance is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or website notice.

8. Contact Information

For privacy-related questions or requests, contact us at:

Email: me@devneill.com

By using Know Finance, you consent to the terms of this Privacy Policy.